Privacy Policy

Stand: May 2018

Controller

Bittner Audio Int. GmbH
Forststr. 21a
95488 Eckersdorf
Deutschland
+49 921 5070368–0
info@bittner-audio.com

Impressum: https://www.bittner-audio.com/en/impressum/

Data Protection Officer

Markus Ackermann
privacy@bittner-audio.com

Data subjects

  • visitors and users of our website

What personal information we collect

  • personal data (e.g. name, address).
  • contact data (e.g. e-mail address, telephone number).
  • content data (e.g. text input).
  • usage data (e.g. visited pages, interest in content, access time).
  • meta-/communication data (e.g. computer information, IP addresses).

What we do with the information we gather

  • provide functionality and content on our website
  • response to inquiries
  • communication with users
  • security measures
  • reach measurement/marketing

We attach the greatest importance to the protection of your data entrusted to us. The collection, processing and use of personal data is subject to the provisions of current legislation and data protection regulation (GDPR).

Legal basis for the processing

In accordance with Art. 13 GDPR, we inform you about the legal basis of our data processing. Unless the legal basis in the data protection declaration is mentioned, the following applies: The legal basis for obtaining consent is Article 6 (1) lit. a and Art. 7 GDPR, the legal basis for the processing of our services and the execution of contractual measures as well as the response to inquiries is Art. 6 (1) lit. b GDPR, the legal basis for processing in order to fulfill our legal obligations is Art. 6 (1) lit. c GDPR, and the legal basis for processing in order to safeguard our legitimate interests is Article 6 (1) lit. f GDPR. In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 lit. d GDPR as legal basis.

Changes and updates to the Privacy Statement

We ask you to inform yourself regularly about the content of our privacy policy. We will adjust the privacy policy as soon as the changes to the data processing we make require it. We will notify you as soon as the changes require your participation (eg consent) or other individual notification.

Security measures

We meet organisational, contractual and technical security measures in accordance with the state of the art, in order to ensure that the provisions of the data protection laws are complied with, and to ensure protection of the data processed by us against accidental or intentional manipulation, loss, destruction or access by unauthorised persons.

One of the security measures is the encrypted transfer of data between your browser and our server.

Disclosure of data to third parties and third-party suppliers

Disclosure of data to third parties only takes place within the framework of the legal guidelines. We give the data of users to third parties only if required, for example, on the basis of Art. 6 para. 1 lit. b. GDPR for contractual purposes or on the basis of legitimate interests according to Art. 6 para. 1 lit. f. GDPR for economic and effective operation of our business activities.

If we use subcontractors in order to provide our services, we will take appropriate legal measures and appropriate technical and organisational measures for the protection of personal data in accordance with the relevant statutory provisions. In as far as content, tools or other resources from other suppliers (hereinafter jointly referred to as “third parties”) can be used within the scope of this privacy statement, and their named location is in a third country, it is assumed that a data transfer takes place in the country of domicile of the third party.

Third countries are understood to be countries in which the GDPR is not a directly applicable law, that is, in principle, countries outside the EU or the European Economic Area. The transfer of data to third countries is carried out if an adequate level of protection for the data, a user consent or other legal permission is present.

Retention and deletion of personal data

The data processed by us are deleted or limited in their processing in accordance with Articles 17 and 18 GDPR. Unless explicitly stated in this privacy policy, the data stored by us is deleted as soon as it is no longer required for its purpose and the deletion does not conflict with any statutory storage requirements. Unless the data is deleted because it is required for other and legitimate purposes, its processing will be restricted, which means it is blocked and not processed for other purposes. This applies, for example for data that must be kept for commercial or tax reasons.

According to legal requirements, the storage takes place in particular for 6 years in accordance with § 257 paragraph 1 HGB (trading books, inventories, opening balance sheets, annual accounts, trade letters, accounting documents, etc.) and for 10 years in accordance with § 147 Abs. 1 AO (books, records, management reports, accounting documents, commercial and business letters, documents relevant to taxation, etc.).

Rights of data subjects

You have the right to ask for confirmation as to whether the data in question is being processed and for information about this data as well as for further information and a copy of the data in accordance with Art. 15 GDPR.

You have accordingly. Art. 16 GDPR the right to demand the completion of the data concerning you or the correction of the incorrect data concerning you.

In accordance with Art. 17 GDPR, you have the right to demand that the relevant data be deleted immediately or, alternatively, to require a restriction of the processing of data in accordance with Art. 18 GDPR.

You have the right to demand that the data relating to you, which you have provided to us, be obtained in accordance with Art. 20 GDPR and request their transmission to other persons responsible.

You have gem. Art. 77 GDPR the right to file a complaint with the competent supervisory authority.

Right of withdraw

You have the right to withdraw your granted consent in accordance with. Art. 7 para. 3 GDPR with effect for the future.

Right of objection

You can object to the future processing of your data in accordance with Art. 21 GDPR at any time. The objection may in particular be made against processing for direct marketing purposes.

Contact

When contacting us (via the contact form or E-mail), the information of the user to edit the contact request and their settlement is processed in accordance with Art. 6 para. 1 lit. b GDPR.

The information provided by the users might be stored in our in-house customer relationship management system. We use the CRM system on the basis of our legitimate interests (efficient and quick processing of user requests).

We delete the requests, if they are no longer required. We check the necessity every two years. Furthermore, the legal archiving obligations apply.

Collection of access data and log files

We collect information for each access to the server on which this service is located (so-called server log files) on the basis of our legitimate interests in accordance with Art. 6 para. 1 lit. F. GDPR. Access data includes the name of the retrieved page, file, date and time of access, data volume transferred, notification of successful retrieval, browser type with version, the operating system of the user, referrer URL (the page previously visited), IP address, and the requesting provider.

Log file information is stored for a maximum period of seven days for security reasons (e.g. for the elucidation of abuse or fraud) and then deleted. Data whose further retention is required for evidential purposes is excluded from deletion up to the final clarification of the respective incident.

Online presences in social media

Based on our legitimate interests within the meaning of Art. 6 para. 1 lit. f. GDPR we maintain online presences within social networks and platforms in order to communicate with customers, prospective buyers and users and to inform them about our services. When calling the respective networks and platforms, the terms and conditions and the data processing guidelines of their respective operators apply.

Unless otherwise stated in our Privacy Policy, we process users’ data as long as they communicate with us within social networks and platforms, e.g. write posts on our online presence or send us messages.

Newsletters

We will clarify the content of our newsletter, shipping and statistical evaluation procedures, as well as prevention options with the following notes. By subscribing to our newsletter, you consent to the receipt and the described procedures, as well as with this privacy notice.

Content of the newsletter: We send out newsletters, E-mails and other electronic notifications with advertising information (hereinafter referred to as the “newsletter”) only with the consent of the recipient or legal permission. In addition, our newsletters contain information on our products, offers, promotions, events and our company.

Registration procedure: You have the option to register for the newsletter in the registration form. You only have to provide your email address. You will then receive a confirmation email in which we ask you to confirm your e-mail address. Registration to the newsletter will be recorded in accordance with the legal requirements for the registration process. Similarly, changes to your data will be recorded by the shipping service provider.

Shipping service provider: The newsletter is dispatched via CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede. You’ll find the privacy policy of the provider at https://www.cleverreach.com/en/privacy-policy/

You can terminate the receipt of our newsletter at any time, ie. revoke your consent. At the same time, your consent to sending it via CleverReach and the statistical analyses will lapse. A separate revocation of the dispatch via CleverReach or the statistical evaluation is unfortunately not possible. A link to cancel the newsletter can be found at the end of each newsletter.

The consents to the sending of e-mail addresses are based on Art. 6 para. 1 lit. a, 7 GDPR and § 7 (2) no. 3 and (3) UWG.

Cookies

We utilize cookies (small files containing configuration information) which are stored by the browser on your computer or mobile device. We typically use session cookies to provide easier site navigation and access to forms. Those are erased when the user closes the browser.

Cookies also help us to determine the usage frequency and the number of users of our web site. We do not capture personal data by cookies.

Our services can also be used without cookies. The most browsers are configured to automatically accept cookies. You may deactive the storage of cookies though, or configure your browser to notify you as soon as cookies are sent. Cookies that are already stored may be deleted at any time.

Matomo

This website uses Matomo, a web analytics open-source software. Matomo uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address which is anonymized prior to its storage) will be stored on our server in Germany. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

You can opt out of being tracked by our Matomo Analytics instance below:

Third party services we use

When you visit our websites we use the following third party services which may collect personal data:

  • External fonts from Google, LLC., https://www.google.com/fonts („Google Fonts“). The fonts data is fetched from a server run by Google (usually in the US). Privacy Policy: https://policies.google.com/privacy.
  • Maps of the service „Google Maps“ provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, US. Privacy Policy: https://www.google.com/policies/privacy/.

The existence of automated decision-making, including profiling

We do not use automatic decision-making or profiling.

Further information

Your trust is important to us. Therefore, we will be accountable regarding the processing of your personal data. If you have any questions that could not be answered by this privacy statement or if you wish to receive more information, please contact us at any time.